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Frequently Asked Questions

  • Do I need to be home while you are working in my space?
    It depends on what your goals are for the spaces we will be working in. If you are planning on minimizing your belongings, we would first work together to go through what you would like to keep, donate, sell, etc. and then come up with a plan afterwards, to organize those spaces to your specific requirements. As long as we have a general idea of where you would like things, or if we are rearranging any spaces at all (such as transforming an extra room into an office, etc) we can work on my own, unless you would like to be there! We have done both, so we leave it up to the client.
  • Do you have professional training, and are you insured?
    Yes, Light At The End Of The Clutter has specialized training through the Professional Organizers of Canada, and we are also insured.
  • How much notice is needed to reschedule a session?
    48 hours notice is required to reschedule a session, or the initial deposit will not be refunded. * Some exceptions may apply. ​
  • Will you drop off my donations?
    Yes, the removal of one carload of donations is included with each session, for no additional fee.
  • What is your policy on taking before and after photos?
    They will only be taken with your consent. All clients are required to fill out a Photo Release Consent Form either allowing or declining before and after photos to be taken. Client confidentiality is of the utmost importance to us, so any photos posted will never contain any sensitive client information (name, location, etc). ​
  • Do you service areas outside of Calgary city limits?
    Yes, however, an additional travel fee will be charged depending on the location.
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